Get help with photo cropping, publishing, and Garmin watch sync. Include your phone model, Garmin watch model, app version, and the exact sync message shown in the app when asking for help.
Contact
Send support requests to support@wristtale.com. Avoid attaching original private photos unless you explicitly choose to share them for troubleshooting. If a watch crash or sync failure appears, include the exact on-watch message and the sync action that caused it.
Before contacting support
Open Garmin Connect and confirm the watch is paired before syncing.
Keep the album small if the watch reports storage or memory errors.
Publish again after editing crops so the watch receives the latest sync list.
Confirm the phone has network access when uploading crops and publishing.
